University Housing - Residential Networking Services
If you are having trouble connecting a device to the network, please follow the instructions here. If this does not resolve your issue, please create a ticket for assistance.
What is ResNet?
ResNet is the utility that provides a high-speed data connection to the Internet for every student living in Cal Poly-owned housing. This includes all of the residence halls (Yosemite, Sierra Madre, South Mountain, North Mountain) and apartments (Cerro Vista and Poly Canyon Village).
What can you bring to Cal Poly?
For more information on what you can and cannot bring bring to Cal Poly in term of connection, please visit the Frequently Asked Questions link in on the naviagation bar of the right. For any device that requires device to device communication, that will not be possible due to our network.
What does ResNet cost?
ResNet service is provided free of charge to all students living in campus housing and apartments.
What do I get from ResNet?
ResNet provides each student with wired and wireless network access to the Internet. Students using wired access must provide their own Ethernet cable (also called a network cable). We recommend CAT-6 Ethernet cables, but CAT-5 or 5E will also work.
How do I get help?
If you have any questions regarding accessing the network from the residence halls or apartments, please take some time to browse the Information and Support pages of our website, as some issues can be resolved by information on these pages.
Please see this page for specific information on contacting us for support.
Hours & Contact Info
Hours: Mon - Fri 9AM - 7PM, Sat - Sun 10AM-7PM
Location: Next to Sierra Madre Main Lounge
Email/Phone: Contacting Resnet